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Shipping and delivery

Shipping within the Netherlands:

Every Wednesday afternoon, the outstanding orders are packed and prepared for shipment. The courier will pick up the packages every Wednesday afternoon at 4 p.m. The next morning (on the Thursday specified by you) your order will be delivered before 12 noon. If you order a larger package, you can store the capsules for a day longer (in the closed EPS box) and do the transplant on Friday or even Saturday. (order a larger EPS box) We work together with DHL for dutch delivery.

Shipping boxes:

Size Storage time Price Maximum content
Small 24 hour € 0,- 1x capsules
Normal 48 hour € 35,- 3x capsules
Large 72+ hour € 70,- 9x capsules
6x syringe
Combination 1-6 capsules and 1-6 syringe

Shipping to EU:

We charge a surcharge for the EU. Orders for the EU are also prepared for shipment on Wednesday. For the EU we work together with FedEx.

Delivery:

You can track your package by e-mail (including a tracking number). In the cardboard box you will find an EPS box sealed with our tape. First read the letter and the instructions regarding dry ice carefully. This EPS box is filled with dry ice to keep the capsules at a good temperature (-79 degrees). Dry ice loses 10% of its volume in 24 hours.

Returns:

For products where hygiene is important, these products cannot be returned for reasons of health protection if the seal is broken after delivery.

If our product is not delivered in good condition, you can contact our customer service. We advise you to film the opening of the shipping box and EPS box or to immediately take a clear photo of the condition of the package upon receipt.

Frequently Asked Questions

Do you have any questions? View the frequently asked questions and answers here .

You can contact us via our contact form or by e-mail at info[@]gezonde-darmflora.nl .

Telephone

e can be reached by phone from Monday to Wednesday between 12:00 and 14:00 on 0031 6 22226118.